App Maintenance & Support
Keep your app fast, stable, and up to date without the firefighting
Launching an app is the beginning, not the end. OS updates break things, user expectations evolve, and technical debt accumulates. We provide proactive maintenance that catches issues before your users do, keeps your app compatible with new devices and OS versions, and continuously improves performance so your ratings stay high.
of apps are uninstalled within 30 days due to bugs, crashes, or poor performance
AppsFlyer Uninstall Benchmark Report, 2023
What we deliver
An unmaintained app is a ticking clock. Every month without updates increases the odds of crashes on new devices, security vulnerabilities, and declining store ratings. We keep that clock from ever going off.
Catch crashes before your users report them
Real-time crash monitoring and alerting means we are investigating issues within minutes of the first occurrence, often before a single support ticket is filed.
Stay compatible with every OS release
Apple and Google ship major OS updates annually and minor ones monthly. We test and patch your app against beta releases so nothing breaks on update day.
Improve performance continuously
We track startup time, frame rates, memory usage, and API response times weekly, then optimize the slowest paths so your app gets faster over time, not slower.
Security patches applied promptly
Dependency vulnerabilities, API security fixes, and certificate renewals handled within 48 hours of disclosure so your app and user data stay protected.
Protect your App Store ratings
A single bad update can tank your rating. We run regression testing on every release and monitor review sentiment to catch issues before they cascade.
Free your team to focus on product
Instead of your developers context-switching between new features and maintenance firefighting, we own the operational health of your app entirely.
Who typically needs this
App maintenance is not glamorous, but it is what separates apps that thrive from apps that decay. Here is who typically needs a dedicated maintenance partner.
Your dev team shipped the MVP and moved on to the next feature. We take over maintenance so they can focus on growth without the app falling apart behind them.
You built the app for a client but do not want to staff a maintenance team. We white-label ongoing support so your clients stay happy and you stay focused on new projects.
You have multiple internal and customer-facing apps across iOS and Android. We maintain the entire portfolio under one SLA with consolidated reporting.
Your mobile app drives revenue. Downtime and bugs cost real money. We provide the monitoring and rapid response that keeps your conversion funnel intact.
What we build
Maintenance is not just fixing bugs when they appear. It is a systematic process of monitoring, preventing, and improving. Here is what our maintenance service includes.
24/7 crash monitoring & alerting
Crashlytics, Sentry, or Bugsnag configured with intelligent alerting thresholds so we are notified of new crash patterns immediately and can triage by impact severity.
OS & device compatibility updates
We test against iOS and Android beta releases months before public launch, then ship compatibility patches so your app works perfectly on day one of every OS update.
Performance optimization sprints
Monthly performance audits covering cold start time, scroll jank, memory leaks, and network efficiency. We identify regressions and optimize the critical paths.
Dependency & security updates
Third-party libraries and SDKs checked weekly for vulnerabilities and breaking changes. We update, test, and deploy patches before they become emergencies.
App Store compliance monitoring
Apple and Google update their policies regularly. We track changes, assess impact on your app, and implement required modifications before enforcement deadlines.
Monthly health reports
Clear, non-technical reports covering crash rates, performance trends, active issues, completed fixes, and recommendations. Your stakeholders stay informed without reading logs.
How we can help
Start with an honest assessment of where your app stands today. From there, we either fix the critical issues or jump straight into ongoing maintenance depending on what we find.
START HERE
App Health Assessment
$497
A comprehensive audit of your existing app covering crash rates, performance bottlenecks, security vulnerabilities, dependency health, and App Store compliance. You receive a prioritized remediation plan with effort estimates.
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Full Maintenance Plan
Starting at $5,000
Complete setup of monitoring infrastructure, resolution of all critical issues identified in the assessment, and first month of proactive maintenance. Includes crash monitoring, performance baselines, CI/CD improvements, and documentation.
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Monthly Maintenance Retainer
$1,500/mo
Dedicated maintenance hours each month covering bug fixes, OS compatibility updates, security patches, performance optimization, and App Store compliance. Includes 24/7 crash monitoring and monthly health reports.
Get StartedRelated services
Explore our other services that complement this solution.
iOS Development
Need new features or a major rebuild for your iOS app? Our development team handles feature work while maintenance keeps the existing app stable.
Android Development
Extend your Android app with new capabilities while we ensure the current version stays performant and compatible across the device ecosystem.
UI/UX Design
If maintenance audits reveal UX issues driving poor ratings, our design team can redesign problem flows backed by real user data and analytics.
Ready to stop firefighting your app?
Book a free 30-minute call to discuss your app's current state, review your biggest pain points, and see how proactive maintenance can protect your investment.